Community Engagement Service


About the service 

The Community Engagement Service works in close partnership with Primary and Secondary Clinical Services and other key providers in Brighton and Hove to ensure integrated pathways for people accessing support, in particular for those who are facing complex situations.

Community Engagement Workers work with people who have multiple issues in their lives as well as mental health conditions, such as housing, substance misuse and involvement with the Criminal Justice system.

The service is provided by Southdown, with specialist part-time workers based in the Trust for Developing Communities (TDC), Friends, Families and Travellers, MindOut, Brighton Women’s Centre and Assert. 

What to expect

Community Engagement Workers will work closely with you on a one-to-one basis to help:

•    reduce barriers to accessing services

•    engagement with services 

•    stabilise your situation and de-escalate and manage any mental health crisis 

Your Worker will work with you, and alongside clinical partners and other services where appropriate, to develop an individual support plan based on your strengths and goals. 

They will maintain regular contact with you via phone, text, email, face to face meetings, including follow up sessions to ensure continued engagement. 

The Community Engagement Workers also offer advice, guidance and information to individual’s families, carers and significant others. 

Coronavirus (COVID-19) Statement – September 18th 2020

In light of the Coronavirus pandemic, since March we have been adhering to the social distancing advice set out by the Government. With that in mind, to protect clients and staff, our face-to-face support has been paused, however please rest assured that we are still here to support you.

We are able to carry out the initial part of our Community Engagement work with you over the phone, so please continue to call. We can also support you over the phone and via email with signposting and information to help you manage your mental health. 

We are currently working on plans in line with current government guidelines to enable Community Engagement Workers to return to being able to safely offer face-to-face support in the community again. We will update this page with further details once this is possible.

We recognise that this year may have been a challenging and worrying time and we are working to maximise the safest way to continue to provide support.

For more information and to discuss accessing support that is right for you please call 0808 196 1768 to speak to a friendly member of our Central Access Point team. Alternatively, if you would prefer, you can arrange a callback


18 Preston Park Avenue
United Kingdom

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