Community Engagement Service


About the service 

The Community Engagement Service works in close partnership with Primary and Secondary Clinical Services and other key providers in Brighton and Hove to ensure integrated pathways for people accessing support, in particular for those who are facing complex situations.

Community Engagement Workers work with people who have multiple issues in their lives as well as mental health conditions, such as housing, substance misuse and involvement with the Criminal Justice system.

The service is provided by Southdown, with specialist part-time workers based in the Trust for Developing Communities (TDC), Friends, Families and Travellers, MindOut, Brighton Women’s Centre and Assert. 

What to expect

Community Engagement Workers will work closely with you on a one-to-one basis to help:

•    reduce barriers to accessing services

•    engagement with services 

•    stabilise your situation and de-escalate and manage any mental health crisis 

Your Worker will work with you, and alongside clinical partners and other services where appropriate, to develop an individual support plan based on your strengths and goals. 

They will maintain regular contact with you via phone, text, email, face to face meetings, including follow up sessions to ensure continued engagement. 

The Community Engagement Workers also offer advice, guidance and information to individual’s families, carers and significant others. 

Coronavirus Statement (5th November 2020)

In light of the Coronavirus pandemic, since March we have been adhering to the social distancing advice set out by the Government. With that in mind, to protect clients and staff, we have been carrying out our Community Engagement work by phone and email and are still here to support you via these methods to help you manage your mental health, so please do continue to call. 

In line with Government guidelines and COVID safety agreements, Community Engagement Workers are now also offering limited face-to-face support in the community again. Where face-to-face support is essential, in agreement with managers, staff will endeavour to provide this, whilst following stringent social distancing and infection control measures.

We recognise that this year may have been a challenging and worrying time and we are working to maximise the safest way to continue to provide support.

For more information and to discuss accessing support that is right for you please call 0808 196 1768 to speak to a friendly member of our Central Access Point team. Alternatively, if you would prefer, you can arrange a callback


18 Preston Park Avenue
United Kingdom

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