About the service and what to expect
The Community Engagement Service works in close partnership with Primary and Secondary Clinical Services and other key providers in Brighton and Hove to ensure integrated pathways for people accessing support, in particular for those who are facing complex situations.
Community Engagement Workers work with people who have multiple difficulties in their lives as well as mental health challenges, such as housing, substance misuse and involvement with the Criminal Justice system.
The service is provided by Southdown, with specialist part-time workers based in the Trust for Developing Communities (TDC), Friends, Families and Travellers, MindOut, Brighton Women’s Centre and Assert.
Community Engagement Workers will work closely with you on a one-to-one basis to help:
- Reduce barriers to accessing services
- Engagement with services
- Stabilise your situation and de-escalate and manage any mental health crisis
Your Worker will work with you, and alongside clinical partners and other services where appropriate, to develop an individual support plan based on your strengths and goals.
They will maintain regular contact with you via phone, text, email, face to face meetings, including follow up sessions to ensure continued engagement.
The Community Engagement Workers also offer advice, guidance and information to individual’s families, carers and significant others.
Coronavirus Statement (19th July 2021 - Step 4 update)
Southdown are heeding the advice to proceed with caution and there will be no changes to our office and community work arrangements across the organisation until September at the earliest. This includes the continuation of social distancing and wearing of face coverings for staff and clients. Staff will also continue to take Lateral Flow Tests prior to attending one of our buildings or conducting any in-person work.
We are currently offering a blend of telephone and face-to-face support, whilst adhering to PPE (Personal Protective Equipment) measures.
For more information and to discuss accessing support that is right for you please call 0808 196 1768 to speak to a friendly member of our Central Access Point team. Alternatively, if you would prefer, you can arrange a callback.
18 Preston Park Avenue