Staying Well Service, Brighton & Hove


About the service and what to expect

Staying Well is provided by Southdown, a Sussex-based housing, care and support provider committed to preventing homelessness and supporting people’s health, wellbeing and independence.

Southdown's Staying Well (Brighton & Hove) service is an out-of-hours mental health crisis prevention service, provided from Preston Park Recovery Centre.

Open 7 days a week, 365 days a year, the Staying Well service provides psychosocial support and crisis prevention planning. This includes proactively contacting clients who have been referred or self-referred to the service to build crisis plans together, increasing resilience and coping skills.

Individuals can also phone the service directly to self-refer for support when they feel they aren't able to cope or feel they are headed towards a crisis point.

launched in December 2020, this new Brighton service enhances the current mental health and wellbeing services delivered under the Community Roots network across Brighton & Hove.

Southdown also provides Staying Well services in East Sussex, in partnership with the Sussex Partnership NHS Foundation Trust and is part of a network of mental health recovery support across the county, called the East Sussex Community Network.


What support is available?  

If you need urgent mental health support, outside of normal working hours, the Staying Well is here for you to get help and advice in a relaxed, friendly and safe environment.

Our team of Recovery Advisors are on-hand to provide non-judgmental support tailored to your needs; whether that’s simply listening or providing more in-depth support. Peer Support Workers (people with lived experience of mental health challenges) are also available to talk to.

The support we provide is based on the ‘Five Ways to Wellbeing’ - connect, take notice, keep learning, be active and give. These steps give people the tools they need to take real control.


Coronavirus Statement (18th March 2021)

To best protect our clients, visitors and staff, since launching in December 2020, we have provided telephone support only in order to adhere to the Government’s advice on social distancing and infection control.

We are pleased to announce that we are planning to start to also offer face-to-face support from Monday 29th March. Our Recovery Advisors will discuss with clients individually whether their circumstances meet the criteria of face-to-face support being required. If it is deemed appropriate to see a client face-to-face, we will attempt to offer an appointment.

As and when there are any changes to the support we provide, we will update this page.

In the meantime, if you have any urgent questions about your support, or have a new enquiry about our service, please contact us by phone or email (see below).


Am I eligible?

The service is free and available to adults aged 18 and over with urgent mental health support needs, who are living in Brighton and Hove.


How do I access support?

Support is provided from Southdown's Preston Park Recovery Centre. Please note, the service is not a drop-in service and requires a referral first by telephone or email.

Individuals can contact the service directly to self-refer for support when they feel they aren't able to cope or feel they are headed towards a crisis point.

Opening hours:
Weekdays - 5.30pm to 10.30pm
Weekends - 3.30pm to 10.30pm

Telephone (Freephone): 0800 023 6475, choose option #3


18 Preston Park Avenue
United Kingdom

Get directions

50.840049770984, -0.14347903270682